Last Updated: January 1, 2025

1. Introduction

Welcome to Tostie (https://crochetpatternco.com/). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We collect information that you provide directly to us:

• Name and contact details
• Billing and shipping addresses
• Payment information
• Email address
• Order history
• Custom design uploads
• Communication preferences

3. How We Use Your Information We use your information to:

• Process and fulfill your orders
• Communicate about your order status
• Send shipping notifications
• Respond to customer service inquiries
• Improve our products and services
• Send marketing communications (with your consent)
• Maintain the security of our website

4. Information Sharing

We share your information only with:

• Shipping partners to deliver your orders
• Payment processors to complete transactions
• Production partners to create your custom products We do not sell or rent your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Download a copy of your data

7. Cookies

We use cookies to:

• Maintain your shopping cart
• Remember your preferences
• Analyze website traffic
• Improve site performance You can control cookie settings through your browser.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children.

9. Changes to Policy

We may update this privacy policy periodically. The updated version will be posted on our website with a revised "Last Updated" date.

10. Contact Us

For privacy-related questions or concerns: Email: vijayatsiskinds@gmail.com

11. International Users

If you are accessing our site from outside Canada, please note that your information may be transferred to, stored, and processed in Canada where our servers are located.

12. Legal Basis

We process your data based on:

• Contract fulfillment when processing orders
• Legitimate business interests
• Your consent for marketing communications
• Legal obligations for tax and business records

This privacy policy was created in compliance with Canadian and international privacy laws, including PIPEDA and GDPR where applicable.